Lafayette Insurance Reviews: What Our Clients Say

“Switched over to them 6 years ago and the few claims I have had were easy to deal with thanks to a great staff. They saved me a small fortune and provided me better insurance. Friendly people and great to deal with. Give them a shot at quoting insurance for yourself!”

“As we all know, insurance is only good if it pays off when you have a claim, and the people at Lafayette Insurance are great about helping when you have a claim as well. I recommend Joe every chance I get, and greatly appreciate their customer focused business.”

“The staff takes as much time as necessary to explain details and price options so I can make informed decisions about what is best for my family and me. … Recently had a car accident and Joe Couch was very responsive at the time of the accident and Erie Insurance was great with the claim.”

“I recently needed an auto repair due to an accident and Joe was there guiding me every step of the way. It did not matter how silly I thought my question was, Joe responded quickly, non judgmentally, and always made me feel comfortable.”

“My wife and I have had our car and homeowners insurance with Joe for 5 years and he has gone above and beyond what has been required and expected from an insurance agent. He has gotten us consistently lower rates than other companies and helped walk us through several claims.”

“Joe and staff have been stellar at providing us all-around great service. From helping us find the right policies for personal and business needs to assisting with claims when needed. We couldn’t be happier”

“Joe Couch Jr has been a pleasure to work with. He was able to find me the lowest rates with the best coverage on both home & auto. Communication was excellent and he made me feel like a top priority.”

“Lafayette Insurance is excellent! I’ve been insured through them for several years, and my experiences have consistently been positive. They are responsive, knowledgeable, and efficient; it’s clear that they value their customers and take pride in their work.”

“Joe and Joe Jr have always been great to me and my family, and routinely have gotten us the best rates while making sure our needs are all covered. Any time I go into their office, it’s always very personable and I’ve always felt they have taken the time to get to know me personally.”

“I’m no insurance expert, but I now know a lot more about what coverages are right for me and ones I shouldn’t have ever had in the first place. Joe took the time to break down my entire auto insurance coverage … saved almost $80 a month.”

“Hilarie is efficient and Professional. Knowledgeable, Respectful and very helpful. Thank you.”

“Joe Sr. and Jr. are both professional and do the very best they can to get you the best deal possible. They have reached out to me to let me know of opportunities to decrease my rates before my terms were up so I could plan accordingly. They always answer when I text or call with a problem.”